There are thousands of couriers on PND, and a wide range of vehicle sizes capable of handling any delivery. Providing the rough
dimensions (and pictures if possible) on your listing will allow the delivery company to get the right vehicle sent out to you.

PND Support is available only by email, at

Whoever you choose! There are thousands of rated transport providers on our platform ready to make a bid to carry out your delivery. It is
up to you to decide which quote to accept.

You will typically start to receive quotes within 30 minutes. If you are worried about the lack of quotes, try adding some more detail to
your listing, as transport providers may be unsure of dimensions or weight and feel unable to provide an accurate quote. If your delivery is
urgent, you can try our 'featured delivery' feature, which moves your listing to the top of the search page for couriers.

Whilst there is no guarantee of quotes, 98% of our listings receive at least 3 quotes, so you are likely to find someone who can undertake
the delivery of your items.

If your item requires packing materials or extra care, then you should make sure this is highlighted in your listing and discussed with any
transport provider whose quote you are considering. Couriers on PND are able to provide all levels of service and can help pack your
items, just ensure you inform them of your needs.

Transport providers will almost always tie up an item in the transport vehicle, as the risk of damage from moving around during transit is
high. You should always confirm safety precautions and packing needs with transport providers before accepting a quote.

Yes, items can be taken upstairs if needed and can also be assembled. Transport providers on PND are happy to provide these services,
but you should ensure that you are mentioning these requirements in your listings, as it may mean a second person is required for the
move.

The majority of transport providers on PND are only insured for the transportation of goods, however, some are also able to take people. If
you need to travel with your goods, make sure to mention this in your listing and highlight this to any courier who quotes on your listing.

If you have accepted a quote and paid the deposit but wish to cancel the delivery, then you should first inform your chosen transport
provider that you no longer require the delivery. You should then contact us at 1-800-659-1620 to have your deposit refunded.

If you have not yet accepted a quote, then you are able to change the address of your listing. Note that editing details of your listing after
publishing will result in active quotes being voided, so you will have to wait for new quotes to come in. If you have already accepted a
quote and need to change the address, please let your transport provider know and contact us at 1-800-659-1620.